Qualifications:
- Minimum 1 year of experience in a Customer Service
- Strong communication skills with a polite and empathetic approach.
- Able to work in a fast-paced and dynamic environment.
- Excellent problem-solving and time management skills.
- Willing to work in shifts.
Job Description:
- Handle customer inquiries, complaints, and requests through various communication channels in a timely and professional manner.
- Provide effective and customer-centric solutions to resolve issues.
- Follow up with customers to ensure issues are fully resolved.
- Maintain good relationships with customers.
- Collaborate with internal teams to resolve complex customer issues or fulfill specific needs.