Job Requirement
- Minimum Bachelor's degree in Management, Town Planning, or related field
- Minimum 8 years working experience in Estate Management.
- Person who has experience in budgeting for estate management for housing, clubhouse, commercial area will be highly advantageous
- High proficiency in Computer applications, such as: Ms. Word, Ms. Outlook, and Ms. Excel.
- Good communication skills and able to maintain integrity in the work field.
- Details oriented and had good analytical skill.
- Sounds knowledge of grounds keeping management and operations.
- Excellent interpersonal and communication skills.
- Have ability to be on call and responsive to any urgent matters.
Job Description:
- Plan and execute the maintenance program for housing clusters, town centre which include clubhouse and the whole township area.
- Budgeting and cost management to optimize resources.
- Ensuring highest level delivery of estate management services, including repair and maintenance, security, customer service, cleanliness, landscaping and sustainability.
- Scrutinizing and monitoring the service provision of estate management outsourcing companies and subcontractors including security, landscaping, engineering, waste management, etc necessary for managing township security, safety, and cleanliness.
- Representing company in the meeting with customer or resident association, including attending events
- Coordinate will local government to ensure issuance of all permits necessary for maintenance i.e water, installation permit, PJU permit, issuance document for any activities within the area, etc.
- Manage customer complaints after hand over process and resolve it in accordance with company regulations.
- Monitor building modifications process including design, permit, and construction monitoring after hand over process, including coordinate with contractor and service provider.
- Monitor and coordinate installation of water, electricity, and other utilities.
- Manage all collection process of IPL (unit management fee) from resident. Coordinate and meet with residents when necessary related to IPL implementation.
- Manage all insurances needed for the estate
- Monitoring all utilities, facilities, and equipment repair process according with plan and safety requirement.
- Manage all inventory of equipment and supplies needed for estate maintenance.
- Coordinate and cooperate with related parties (Muspika, Police, Local Government) to ensure area security, traffic and solve any problem that occurs within the area.
- Managing crisis situations, emergency preparedness, workplace safety, and business continuity programs, ensuring the team is prepared to handle emergencies include i.e coordination with local fire fighter, police, hospital, etc.
- Coordinate and ensure all safety measures are done within the standard to ensure protection for all personnel.