Responsibilities:
- Act as a technical resource for the Hose & Fitting product range.
- Provide pre-sales and post-sales technical support to internal teams, resellers, and customers.
- Create and maintain comprehensive project documentation.
- Assist with product setup, calibration recommendations, and basic troubleshooting
- Understand customer requirements and recommend the appropriate solution based on the application
- Support sales team by providing technical explanations during meetings, presentations, or demos.
- Assist in preparing user guides, presentations, comparison sheets, and other educational material.
- Deliver basic product training to sales teams, end users, and partners.
- Gather feedback from users to understand technical challenges or feature needs.
- Work closely with sales and service teams to align technical activities with business goals.
- Participate in exhibitions, seminars, and customer visits as a technical representative.
Requirements:
· Minimum Diploma/Bachelor's Degree in Mechanical Engineering, Industrial Engineering, or related field
- 1–3 years' experience in hose, hydraulic, or high-pressure equipment industry
- Knowledge of hose types (hydraulic, industrial, pneumatic) and material
- can do cross-reference from several hose brands
- Hose crimping & assembly according to standards
- Pressure testing & leak testing
- Ability to read technical drawings & manufacturer specifications
- Understanding of safety standards (ISO, SAE, or equivalent)
- Fast problem-solving, clear technical communication, detail-oriented in inspections, team work and good presentation skill
- Fluent in Bahasa Indonesia, English proficiencyis a plus
- Willing to travel or work on-site and be on-call when required