Back to search:Account Support / Bandung West

Responsibilities:

  • Conduct telesales and online sales to drive agent productivity and transaction growth.
  • Manage and monitor agent performance based on set targets.
  • Ensure agents upgrade their levels and increase transaction volume.
  • Build engagement through WhatsApp groups and weekly online training sessions.
  • Achieve and report weekly KPI targets.

Requirements:

  • Minimum Diploma (D3) or Bachelor's Degree (S1).
  • At least 2 years of experience in telesales or telemarketing.
  • Experienced in contacting 500–1000 agents/customers daily.
  • Strong communication, negotiation, and sales skills.
  • Proficient in Microsoft Word, Excel, and online tools.
  • Able to work with targets and adapt to a dynamic environment.
  • Based in Bandung.