Responsibilities
- Provide daily technical support to clients, including hardware, software, networking, and operational systems.
- Conduct regular onsite visits to client offices (around 2–4 times per week) for system maintenance and troubleshooting.
- Collaborate with internal teams and clients to resolve technical issues efficiently.
- Prepare technical reports and documentation of support activities.
- Deliver basic training to end‑users when needed and monitor & follow up on contracts related to IT services and software license renewals to ensure continuity and compliance.
- Minimum D3/Bachelor's degree in Information Technology, Information Systems, or related fields.
- Fresh graduates or candidates with IT support experience are welcome to apply.
- Strong motivation to learn and grow in the IT consulting field.
- Good analytical and critical thinking skills.
- Professional attitude, good manners, and strong work ethics.
- Physically and mentally healthy, with the ability to maintain personal well‑being.
- Solid understanding of basic hardware and network troubleshooting.
- Strong communication and interpersonal skills; able to work independently and in a team.
- Willingness to travel to client sites.
- Able to speak in English and communicate effectively with clients, including foreign stakeholders (mandatory).
- Passion for Japanese culture or interest in otaku culture will be considered a plus.
- Strong passion for keeping up with technology trends, especially within the Microsoft ecosystem.
- Ability to adapt to and embrace the dynamic nature of the IT and consulting industry.
- Ability to speak Japanese will be considered an advantage.
- Work in a professional environment with clients from various industries.
- Opportunities to learn and grow in corporate IT systems and infrastructure.
- Career development potential as a professional IT consultant.