About the role
As a Senior Account Manager at PT. Global Infotech Solution, you will be responsible for managing and growing key accounts within our diverse client portfolio. This is a full-time position based in Central Jakarta, Jakarta. You will play a crucial role in driving revenue growth and strengthening strategic partnerships with our most valuable customers.
What you'll be doing
- Proactively manage and grow assigned client accounts, ensuring high levels of customer satisfaction and retention
- Cultivate strong, long-lasting relationships with key decision-makers and stakeholders within client organisations
- Understand client needs and objectives, and develop tailored solutions to address their pain points
- Collaborate cross-functionally with teams in sales, delivery, and support to provide an exceptional customer experience
- Identify and capitalise on opportunities for up-selling, cross-selling, and account expansion
- Provide regular updates on account performance and pipeline to the sales leadership team
- Contribute to the development of the company's sales strategy and best practices
What we're looking for
- Minimum 5 years of experience in a senior account management role, preferably in the technology or professional services industry
- Has strong knowledge about Cybersecurity product or solution
- Proven track record of managing and growing strategic client accounts
- Excellent communication, negotiation, and relationship-building skills
- Strong problem-solving and analytical capabilities to understand client needs and deliver tailored solutions
- Ability to work collaboratively with cross-functional teams and stakeholders
- Proficient in business acumen and financial analysis to drive revenue growth and profitability
What we offer
- Competitive salary and performance-based bonus structure
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career advancement and professional development
- Supportive and collaborative work environment with a focus on work-life balance
- Access to the latest tools and technologies to excel in your role
About us
PT. Global Infotech Solution is a leading provider of innovative technology solutions and services. With a strong presence in the Indonesian market, we have a reputation for delivering cutting-edge solutions that drive digital transformation and enable our clients to achieve their business goals. Our dynamic and talented team is committed to excellence, and we pride ourselves on our customer-centric approach and commitment to continuous improvement.
If you're ready to take on a challenging and rewarding role as a Senior Account Manager, we encourage you to apply now.