We are seeking a Senior Consultant with strong expertise in ERP implementation and operations management to join our Jakarta team. This individual will play a dual role - leading multiple client accounts while also playing the role of an operations lead for our Jakarta-based consulting team (supporting a team of 4-5). The ideal candidate should have a consulting background with transferable skills from a similar environment, though experience at a Big 4 firm is not required.
This role requires someone who can provide technical and strategic guidance to junior consultants, oversee day-to-day operations, and ensure the successful delivery of ERP projects.
Key Responsibilities
Client & Project Management :
Oversee and manage multiple client accounts (10+ active clients) .
Maintain strong client relationships, ensuring smooth operations and client satisfaction.
Stay on top of ongoing workstreams, proactively addressing challenges and risks.
ERP Implementation & Consulting :
Lead ERP implementation projects, ensuring effective solution design and execution.
Provide guidance on solution approaches, system configurations, and issue resolutions.
Operations Management & Leadership :
Act as the Operations Manager in Jakarta, leading the consulting team in delivering high-quality work.
Serve as a technical mentor for junior consultants, helping them navigate complex project challenges.
Take ownership of operational excellence for our Client Success (CS) accounts.
Key Qualifications :
5+ years of experience in ERP implementation and consulting.
Background in a consulting firm or similar professional services environment.
Strong project management skills—able to juggle multiple accounts effectively.
Hands-on experience in ERP systems (e.g., Oracle NetSuite, SAP, Microsoft Dynamics, etc.).
Excellent leadership and team management abilities (i.e, coaching team members, directing them to find the right solutions rather than feeding them the right solutions)
Strong problem-solving skills with a client-first mindset.
Based in Jakarta or willing to relocate