Job Description
We are seeking a qualified professional for the position of IT Cyber Security Operations Engineer, with solid experience and skills in managing network security devices and identity systems.
Roles and Responsibilities:
Manage and maintain the following security devices:
Palo Alto Firewall
- Fortigate Firewall
- F5 Web Application Firewall (WAF)
- Tipping Point Intrusion Prevention System (IPS)
- Crowdstrike Endpoint Detection and Response (EDR)
- Okta Multi-Factor Authentication (MFA)
- Privileged Access Management (PAM)
- Coordinate with internal and external teams to ensure systems security.
Provide technical support, including:
Dedicated Technical Account Manager support
- Monitoring and troubleshooting of security systems
- Deliver regular operational and incident reports.
- Support daily operations with required laptops and necessary tools
Qualifications:
- Bachelor's degree in Information Technology or a related field.
- Minimum 2 years of hands-on experience in managing Firewall, WAF, IPS, MFA, PAM, and EDR.
- Strong knowledge and practical experience with the listed security devices.
- Good communication skills and team collaboration.
- Willingness to work onsite at the client's location (North Jakarta).
Service Level Agreement (SLA):
- Dedicated Technical Account Manager
- Estimated Response Time: As per internal standards
- Estimated Resolution Time: Based on urgency and complexity