Learning & Development Officer
Job Title: Learning & Development Officer
About The Role: To support the implementation and administration of learning, development, and performance programs across the organization by coordinating training logistics, managing learning data, and ensuring that employees receive the right learning interventions to enhance their skills and support organizational growth.
What Will You Do:
- Conduct Training Needs Analysis (TNA) to identify skill and competency gaps
- Design, develop, and implement learning programs (classroom, virtual, blended)
- Facilitate training sessions, workshops, and employee development programs
- Evaluate learning effectiveness using Kirkpatrick or ROI models
- Collaborate with managers and stakeholders to align learning with business goals
- Develop and maintain annual training plans and budgets
- Coordinate with external training providers, vendors, and consultants
- Monitor training attendance, completion, and provide reports
Technical Competency Requirements:
- Training Needs Analysis (TNA)
- Instructional Design
- Facilitation & Training Delivery
- Learning Evaluation & ROI Measurement
- E-learning Development & LMS Management
- Talent Development Programs
- Project & Program Management
- HR Analytics & Reporting
Soft Competency Requirements:
- Strong communication and coordination skills
- Attention to detail and organizational ability
- Service-oriented mindset
- Time management and multitasking
- Problem-solving and adaptability
Job Description:
- Identify employee development needs through training needs analysis, talent reviews, and organizational diagnosis aligned with business strategy.
- Design, implement, and evaluate learning programs (training, coaching, mentoring, e-learning) and measure their impact on individual and organizational performance.
- Develop and execute talent management strategies including talent mapping, succession planning, career development, and retention of high-potential employees.
- Drive organizational development initiatives such as structure design, culture reinforcement, engagement programs, and change management to improve effectiveness and productivity.
- Provide data-driven insights and recommendations on workforce capabilities, program effectiveness, and development needs to support management decision-making.
Job Qualifications:
- Candidate must own at least Bachelor Degree in any major with a minimum GPA of 3.00 (on a scale of 4.00)
- Having 3-7 years of working experience in related field