Digital Registration
- Provide second-layer support for Digital Banking products and channels, particularly Digital Registration products such as NTB (New to Bank), ETB (Existing to Bank), and digital retail (M2U), in handling customer complaints, requests, and other inquiries related to digital services and channels.
- Provide necessary support for the development of products and channels for Digital Banking, particularly Digital Registration products such as NTB, ETB, and digital retail (M2U).
Requirements
Experience in Digital Retail Banking Technology
Experience in Quality Assurance
Experience in Customer Experience Management