Role Description
This is a full-time on-site role for a Technical Specialist located in Bandung. The Technical Specialist is responsible for providing technical support, troubleshooting technical issues, and ensuring smooth operation of technical systems. The role includes analyzing technical problems, communicating with customers to understand their technical needs, and delivering excellent customer service. This position also involves collaborating with other team members to develop and implement technical solutions.
Qualifications
- Strong Analytical Skills for evaluating and solving technical problems
- Excellent Communication skills necessary for understanding customer needs and explaining technical concepts effectively
- Proficiency in Troubleshooting and Technical Support
- Ability to deliver outstanding Customer Service
- Technical certifications or relevant experience in a related field is a plus
- Bachelor's degree in Information Technology, Computer Science, or related field