This is a full-time on-site role for an Operations Manager FnB at Mattea Social Space located in Jakarta, Indonesia. The Operations Manager will be responsible for:
Responsibilities- Coordinating and supervising all store operations.
- Controlling and generating sales, material, area, and operational reports.
- Overseeing outlet costs and expenses on a regular basis.
- Planning for all outlet development.
- Supervising team performance.
- Ensuring the team adheres to SOP and HACCP standards.
- Providing training to increase customer satisfaction.
- Developing innovative solutions for every problem in every store.
- Strong leadership and management skills.
- Experience in operations management.
- Excellent organizational and problem‑solving abilities.
- Effective communication and interpersonal skills.
- Ability to multitask and prioritize tasks.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office and other relevant software.
- Knowledge of facilities management and maintenance.
- Experience in the hospitality industry is a plus.
- Bachelor's degree in Business Administration or a related field.