Responsibilities:
- Coordinate with hosts in product selection and organize key selling points for each live session to ensure accurate and error-free information delivery
- Manage and maintain the safety, aesthetics, and cleanliness of samples and assets within the live streaming studio
- Collaborate in live streaming preparation, promotional announcements, and assist in short video shooting
- Actively participate throughout the live session by engaging with hosts and audiences to create an interactive atmosphere and drive audience engagement
- Handle inquiries, complaints, suggestions, and feedback from hosts, and resolve issues by providing appropriate solutions
- Optimize live streaming scripts and assist hosts in crafting dialogue scenarios and boosting order conversion during live streaming
- Act as a backup host, support the host during live sessions when needed and help achieve business results in the role of Live Streaming Operator
- Overseeing live production quality (audio, lighting, camera setup, OBS/etc)
- Create reports and analyze live streaming performance
Requirements:
- Minimum 3–5 years of experience in live streaming roles and handling a team
- At least Diploma / Bachelor's Degree from reputable university (any major)
- Strong understanding of the structure and rules of e-commerce live streaming, with good leadership, analytical thinker, and a proactive attitude
- Has sense to stay updated on trends, with good product presentation and communication skills
- Capable of managing live streaming flow, with strong service orientation and audience management skills
- Ready to work with targets in a fast paced working environment
- Willing to be placed at PIK with shifting schedule