Company Description
Time International is a leading brand builder and retailer organization, dedicated to the promotion of horological culture, luxury fashion, and lifestyle. Founded in the 1960s and managed by its second generation, Time International operates multi-brand retail stores, including The Time Place, INTime, and Urban Icon, as well as mono-brand boutiques for renowned brands such as Rolex, Cartier, TAG Heuer, Chanel, Tory Burch, etc. The company is known for its excellent service, employee well-being, and nurturing talent. Time International also has the largest service centers in Jakarta, offering professional after-sales care for all brands sold from their retail outlets.
What You'll do:
- Deliver exceptional customer experiences through warm greetings, personalized assistance, and prompt resolution of inquiries or concerns.
- Provide hands-on leadership to retail associates in sales, inventory management, cash reconciliation, and client services.
- Oversee daily sales operations to ensure clients receive impeccable service and premium-quality products.
- Strategically manage inventory levels, ensuring timely replenishment of high-demand merchandise.
- Play a key role in coaching and performance management
- Conduct detailed merchandise inspections to ensure elegant presentation, accurate pricing, and adherence to brand standards.
What You'll Need to Succeed:
- Possesses a strong drive for sales excellence, paired with self-motivation and a proven ability to lead teams with confidence and impact.
- Brings over 3 years of experience in supervisory or managerial roles within high-end retail or similarly fast-paced environments.
- Demonstrates a progressive track record in retail sales, with deep knowledge of industry best practices and operational procedures.
- Skilled in leading, coaching, and developing retail teams, with exceptional communication, interpersonal, and diplomatic abilities.
- Fluent in both spoken and written English, ensuring clear and professional communication in all settings.
- Open to a flexible work schedule, including availability for extended hours, weekends, and holidays in alignment with business needs.