About the role
As the Manager Operasional (Pergadaian) at PT. Salis Investama', you will play a crucial role in overseeing the day-to-day operations of the company's pawn shop business. This full-time position is based in South Jakarta, Jakarta Raya, and will involve leading a team to ensure the efficient and effective running of the company's pawn shop operations.
What you'll be doing
- Manage and oversee all operational aspects of the pawn shop business, including customer service, inventory management, and compliance with relevant regulations
- Lead and motivate a team of pawn shop staff, providing guidance, training, and performance management to ensure high levels of customer satisfaction and operational efficiency
- Develop and implement strategies to drive business growth, improve profitability, and enhance the company's competitive position in the pawn shop market
- Analyse and interpret key performance data to identify areas for improvement and make data-driven decisions to optimise operations
- Collaborate with cross-functional teams, such as finance and marketing, to support the overall success of the pawn shop business
- Ensure compliance with all relevant laws, regulations, and company policies related to pawn shop operations
What we're looking for
- Minimum 5 years of experience in a similar operational management role within the pawn shop or financial services industry
- Proven track record of leading and motivating teams to achieve operational excellence and drive business growth
- Excellent problem-solving and decision-making skills, with the ability to analyse data and make data-driven recommendations
- Strong understanding of the pawn shop industry, including relevant regulations, customer service best practices, and operational processes
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
- Bachelor's degree in business, finance, or a related field, or equivalent work experience
What we offer
At PT. Salis Investama', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:
- Opportunities for career advancement and professional development
- Comprehensive health insurance and wellness programs
- Generous paid time off and work-life balance initiatives
- Collaborative and supportive team culture
If you are a driven and experienced professional who is passionate about the pawn shop industry, we encourage you to apply for this exciting opportunity. Please click the "Apply Now" button to submit your application.