Direct message the job poster from PT. Intikom Berlian Mustika
- Coordinate with the design and development teams to resolve complex application and system issues.
- Troubleshoot and rectify application issues.
- Perform root cause analysis to identify the reasons for the underlying issue.
- Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications.
- Monitor all alerts related to applications and provide proactive services.
- Maintain positive working relationships with other team members, including engineers and customer support technicians.
- Debug any server issues that impact application performance.
- Coordinate with the quality assurance and development team to administer code migrations across various environments.
- Prepare and maintain documentation for all issues and the implemented solutions.
- Recommend ways to optimise business performance by presenting solutions to existing challenges.
Qualifications
- Bachelor’s Degree in Engineering, Computer Science or a related discipline.
- 3+ years of relevant experience.
- Strong knowledge in querying databases (SQL).
- Strong troubleshooting and problem solving skills.
- Good knowledge about client/server communication, API, Web services, and XML.
- Experience working with UNIX/Linux operating system.
- Experience manage security application (DLP, EDR, SIEM, Mobile App Shield
- Familiar with cloud (Amazon Web Service, Google Cloud Platform and Microsoft Azure)
- Excellent communication skills both verbal and written.
- The ability to convey ideas to both technical and non-technical customers in a professional manner.
- Sets an example of integrity, ethical behavior and professionalism.
- Willing to be placed in a banking or financial company.
- Seniority level Mid-Senior level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
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