We are seeking a visionary and experienced Operational Director to lead our company's operational strategy, with a strong focus on boosting sales performance and maintaining a healthy franchise network across Indonesia. This role will work closely with the CEO and the senior leadership team to drive business growth, ensure operational excellence, and improve profitability.
Key Responsibilities:Strategic Planning:
- Develop and implement operational center strategies in alignment with the company's strategic goals.
- Build a comprehensive marketing management support system to drive success.
Business Management:
- Oversee market promotion, nationwide store operations management, new retail standard output, and e-commerce platform operations.
- Continuously develop and improve existing operational systems to achieve high-level performance and operational targets.
Sales Data Analysis and Market Promotion:
- Collect industry dynamics, market capacity data, and competitor information to analyze market demand and trends.
- Provide data support for company decision-making and manage product planning, packaging, and launch.
Franchise Operations Management:
- Lead the team to provide franchise services, guide stores to stable operations, and enhance store achievement rates through effective problem-solving.
Department Coordination:
- Collaborate with sales centers to ensure business and project execution, offering professional advice and support.
Sales Policy and Product Promotion:
- Organize and communicate sales policies and new product information to ensure effective order completion.
Sales Reporting and Analysis:
- Guide and supervise the preparation of various sales reports and departmental operation reports to support marketing strategy decisions.
External Relationship Building:
- Establish strong external business relationships to enhance the department's marketing service value and improve customer satisfaction.
Team Development:
- Build a strong operational team, empower team members, and create a talent pipeline.
Requirements:
- 30-37 years old
- Education with a Bachelor's degree or higher.
- At least 5 years of experience in store terminal operations or market promotion, with management experience of over 200 stores preferred in the retail industry such as mobile phones and motorcycles.
- Familiar with the operation and management of direct sales or franchise systems, with the ability to identify store needs and provide professional support.
- Strong product management perspective with complete product lifecycle management experience, including product launches and packaging.
- Excellent data analysis, logical reasoning skills, sensitivity to market changes, and project management capabilities.