Responsibilities
Provide online operations training for the frontline team on social media platform operations, content creation fundamentals, user interaction tips, data analysis, etc.
Develop, optimize, and iterate the curriculum and training materials (PPT, handbooks, video materials), establishing ongoing training and evaluation mechanisms.
Follow up on training results, gather feedback, and consistently improve the team's online operations skills.
Manage and follow up on the promotional implementation timeline in the area.
Plan and produce content, including captions for WeChat friends, community groups, video content scripts, poster captions, etc.
Manage social media matrix operations and maintenance: Responsible for the operation and maintenance of matrix accounts in the area (TikTk, Wa-community, IG, etc.).
Summarize best practices and innovations in operations, sales, or user growth in the area.
Ensure head office operations strategies are implemented effectively and efficiently in the area through systematic skills training, detailed promotion tempo control, and high-quality content output.
Qualifications
Mandatory bilingual (Indonesia-English) or (Indonesia-Chinese).
Proficient in Word, Excel, and PPT, with strong public speaking and data visualization skills.
Able to provide training or direction regarding content to field teams.
Strong analytical and conclusion-making skills.
Kind, diligent, optimistic, and honest.
Ambitious, proactive, with a clear career path and a structured plan, striving for the best results.
Strong self-drive, passionate, and willing to share, able to work under pressure, and strong teamwork skills.
Willing to travel on business.
Able to join immediately.