AYANA Hospitality is excited to welcome a Golf Simulator Host to join the Delonix Hotel Karawang team. In this engaging role, you will be responsible for providing an exceptional indoor golfing experience to our guests using state-of-the-art golf simulation technology. You will ensure that guests receive knowledgeable guidance, outstanding customer service, and a memorable time while utilizing the golf simulator facilities.
Responsibilities:- Welcome and assist guests using the golf simulator, providing them with information and instructions on its operation.
- Ensure the simulator area is clean, organized, and well-stocked with necessary equipment.
- Offer tips and support to guests to enhance their experience, including basic golfing advice as needed.
- Monitor simulator usage and maintain records of reservations and guests.
- Address guest feedback and inquiries, resolving any issues promptly and effectively.
- Promote additional services and activities offered at the hotel to enhance customer satisfaction.
- Collaborate with other team members to ensure smooth operations and an inviting atmosphere for guests.
- High school diploma or equivalent; experience in hospitality or recreational services preferred.
- Strong passion for golf, with knowledge of the game and basic golfing techniques.
- Excellent customer service skills and a friendly, approachable demeanor.
- Ability to communicate effectively in English; additional languages are a plus.
- Comfortable using technology, with an ability to learn how to operate golf simulator software.
- Strong multitasking abilities and attention to detail.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude, team player mentality, and a commitment to professionalism.
- Meals Allowance
- Competitive Service Charge
- Development Career