- Manage and resolve employee grievances, disciplinary actions, and dispute cases in accordance with company policy and legal standards.
- Prepare and review all industrial relations documents, including Company Regulations (PP), Collective Labor Agreements (PKB), employment contracts, and termination letters.
- Lead and represent the company in bipartite or tripartite discussions and, when required, in mediation or conciliation processes at the Department of Labor (Disnaker).
- Review, update, and implement Company Regulations (PP) and Standard Operating Procedures (SOPs) related to employment practices.
- Support HC in developing employee discipline frameworks, grievance procedures, and ethics policies.
- Build and maintain open communication channels between employees, management, and HR.
- Facilitate socialization of company policies, employee rights, and industrial relations practices to ensure understanding and compliance.
- Continuously improve internal IR systems and documentation to enhance process efficiency and transparency.
- Develop and maintain disciplinary policies, including punishment matrices and sanction data management, covering all cases from general violations to fraud.
Qualification
- Bachelor's degree in Law, Industrial Relations, Human Resources Management, or Psychology
- Minimum 5–8 years of experience in Industrial Relations (IR) or Employee Relations (ER), preferably within a manufacturing or retail-based company and banking .
- Proven experience managing end-to-end IR matters independently, including dispute resolution, employee discipline, and external liaison with labor authorities.
- Strong knowledge of Manpower Regulations (UU Ketenagakerjaan, PP, Permenaker, and Perjanjian Kerja).
- Skilled in handling employee grievances, disciplinary actions, and industrial dispute resolutions.
- Capable of drafting and reviewing company regulations, employment agreements, warning letters, and termination documents.
- Problem-solving and conflict resolution skills with a proactive approach.
- Strong organizational and multitasking abilities to handle diverse IR issues across manufacturing plants and retail outlets.
- Having an advocate license will be considered an advantage.