Job Title:
Learning & Development Officer
About The Role:
To support the implementation and administration of learning, development, and performance programs across the organization by coordinating training logistics, managing learning data, and ensuring that employees receive the right learning interventions to enhance their skills and support organizational growth.
What Will You Do:
- Conduct Training Needs Analysis (TNA) to identify skill and competency gaps
- Design, develop, and implement learning programs (classroom, virtual, blended)
- Facilitate training sessions, workshops, and employee development programs
- Evaluate learning effectiveness using Kirkpatrick or ROI models
- Collaborate with managers and stakeholders to align learning with business goals
- Develop and maintain annual training plans and budgets
- Coordinate with external training providers, vendors, and consultants
- Monitor training attendance, completion, and provide reports
- Support talent development initiatives (onboarding, leadership, succession planning)
Technical Competency Requirements:
- Training Needs Analysis (TNA)
- Instructional Design
- Facilitation & Training Delivery
- Learning Evaluation & ROI Measurement
- E-learning Development & LMS Management
- Talent Development Programs
- Project & Program Management
- HR Analytics & Reporting
Soft Competency Requirement :
- Strong communication and coordination skills
- Attention to detail and organizational ability
- Service-oriented mindset
- Time management and multitasking
- Problem-solving and adaptability