Operation Supervisor We're looking for an Operation Supervisor who's ready to roll up their sleeves and get things done You'll join a dynamic, fast-paced environment and work with cross-functional teams — including Customer Service, Warehousing, Fulfillment, Sourcing, and Process Improvements. If you're a leader who thrives on improving processes and believes that learning never stops, you might be the perfect fit. We value humility, teamwork, and continuous growth. Our Values Get Sh*t Done – No politics, no drama, no excessive meetings, just actions. Continuous Improvement – It's not where you started, but where you're heading. Stay Humble – Respect each other and grow together.
--- Responsibilities Manage end-to-end e-commerce operations, including Warehouse, Procurement, Business Operations Analytics, Logistics, and Customer Service. Monitor and evaluate vendor performance based on agreed KPIs for warehouse partners and last-mile logistics. Analyze operational data and plan for continuous improvement initiatives. Build and maintain strong relationships with teams, partners, and stakeholders. Review customer inquiries and handle operational complaints effectively. Lead, motivate, and support team members to perform according to company values. Oversee operational budgets and related financial activities. Supervise and inspire a team of operations associates to meet daily goals and maintain high productivity. Ensure all inbound and outbound shipments are processed efficiently and on time. Identify opportunities to streamline warehouse operations, reduce waste, and apply best practices. Manage inventory, organize warehouse space, and ensure compliance with safety procedures. Address operational issues promptly and implement effective solutions. Train new team members and support the continuous development of your team.
--- Requirements Honest, with strong integrity and a positive attitude. Proficient in Microsoft Excel. Available to work Monday to Saturday. Self-driven, proactive, and able to complete tasks independently. A strong team player with a results-oriented mindset and excellent problem-solving skills. Minimum 4 years of experience in a related field. Detail-oriented with strong analytical and business acumen. Eager to learn and open to flexible working hours. Experienced in people management with proven leadership skills.
Job Type: Full-time