Manage and coordinate activities in a particular region or area
Capturing customer needs (voice of big partshop, retailer & workshop)
Fostering branch kaizen activities to provide value added services to customers
Analyze, evaluate, and report sales performance (revenue, gross profit, A&R), marketing program (internal & external), customer expansion.
Branch operational activity management (Monitor market potential per area, per branch and per product)
Receive customer complaints and take permanent corrective action on these complaints
Formulate efficient and optimal marketing and channeling strategies
Ensuring perfect SOP delivery.
Coordinate with other divisions related to audit (internal & external), marketing activities (i.e., gathering) and company events (i.e., Branch People Awards).