- Monitor, troubleshoot, and ensure the availability of applications running on Virtual Machine (VM) environments.
- Perform incident handling, log analysis, and coordinate with development or infrastructure teams for issue resolution.
- Support application deployment, configuration, and maintenance on Linux-based servers.
- Conduct basic script or code checks using Java and C# understanding.
- Provide regular updates and documentation for support activities.
Requirements:
- Bachelor's degree in IT/Information Systems or related field
- 3-5 years of experience in Application Support
- Strong understanding of VM environments
- Proficient in Linux OS
- Basic knowledge of Java & C#
- Familiar with basic SQL/database queries (a plus)
- Willing to work onsite in Central Jakarta and on a shifting schedule
- Strong analytical, communication, and problem-solving skills