Job Descriptions:
- Communicating with clients to understand their needs and explain product value
- Building relationships with clients based on trust and respect
- Collaborating with internal departments to facilitate client need fulfillment
- Collecting and analyzing data to learn more about consumer behavior
- Resolving complaints and preventing additional issues by improving processes
- Identifying industry trends
- Acting as the client's representative in a firm to ensure that their demands are met with a focus on improving the customer experience
- Discuss with team members about business progress towards customers and find a new way to improve
- Obligated to maintain the existing Revenue and Customers as targeted
Job Requirements:
- Bachelor's degree or above with three years of proven experience in the account or related field
- Ability to collect, track, and analyze large amounts of data
- Adaptability and strong problem-solving skills
- Excellent active listening skills
- Ability to build rapport and collaborate with others within the company and externally
- Understanding of consumer behaviors and industry trends
- Experience in a logistic industry is highly desirable
- Placement – KHI (Kota Harapan Indah)