The Corporate General Manager will be based at the head office and will oversee the overall strategy, performance, and operations of all outlets within the group. This role is responsible for ensuring each branch achieves its financial and operational goals while maintaining brand standards and delivering an outstanding guest experience.
Key Responsibilities- Develop and implement group-wide strategies to achieve business growth and profitability.
- Oversee and control day-to-day operations across multiple outlets.
- Monitor outlet performance, analyze financial reports (P&L, sales, cost control), and ensure targets are met.
- Lead the development of annual budgets, sales targets, and operational goals.
- Establish SOPs and ensure consistent execution of brand standards.
- Work closely with outlet managers and area managers to improve efficiency and service quality.
- Identify opportunities for new business, market expansion, and innovation.
- Recruit, train, and mentor senior management teams.
- Ensure compliance with all regulations, licenses, and safety standards.
- Report directly to the Board of Directors on business performance, risks, and opportunities.
- Minimum 8–10 years of proven experience in hospitality, hotel, or F&B multi-outlet management.
- Previous role as General Manager, Cluster GM, Corporate Manager, or Head of Operations.
- Strong leadership, analytical, and strategic planning skills.
- Solid financial knowledge (budgeting, cost control, P&L management).
- Excellent communication and interpersonal skills.
- Ability to balance big-picture strategy with hands-on operational oversight.
- Bachelor's degree in Hospitality, Business, or related field preferred.
- Competitive salary package based on experience.
- Performance incentives and career growth opportunities.
- A dynamic work environment with ambitious expansion plans.