English Version
Position: Customer Service Assistant (Outbound Call Center)
Location: Surabaya, West Java
Company: PT QMOVE TECHNOLOGY INDONESIA
Job Overview:
PT QMOVE TECHNOLOGY INDONESIA is looking for a Customer Service Assistant to join our Surabaya team. You will engage with clients via outbound calls, provide information about our products and services, and ensure customer satisfaction. We offer comprehensive training, clear career paths, and competitive compensation.
Key Responsibilities:
- Make outbound calls to reach potential and existing customers.
- Introduce company products and services, and handle inquiries.
- Update and maintain accurate customer data.
- Gather customer feedback and assist in service improvement.
- Collaborate with internal teams to ensure customer satisfaction.
- Meet individual and team performance goals.
Qualifications:
- Bachelor's degree in Management, Marketing, Communications, or related field.
- Minimum 2 years of experience in call center or customer service roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving ability and team spirit.
- Self-motivated and adaptable to a fast-paced environment.
We Offer:
- Competitive salary and attractive benefits package.
- Clear career growth and promotion opportunities.
- Comprehensive training and development programs.
- Health insurance, paid annual leave, and retirement benefits.
- Supportive, friendly, and collaborative work environment.
About the Company:
PT QMOVE TECHNOLOGY INDONESIA is a rapidly growing technology company committed to delivering innovative solutions for businesses and individuals. Join us and be part of our exciting journey toward success