Job Description
- Escalate issues/blockers as they arise and provide necessary documentation when required
- Analyze technology solutions and presenting recommendations without personal bias
- Ensure requirements are clearly defined, solutions meet the needs of business partners.
- Ensure design, release, and support documentation is created; examples would be Functional Requirements, Functional Designs, Gap documentation
- Serves as a support resource to other ENTEK ERP team members as needed.
- Provide remote support and resolution via phone and or remote-control screen, sharing software, or onsite working directly with end-user
- Identify, diagnose, and resolve recurring and incidental support issues for end users
- Always Maintain safe operations by adhering to safety procedures and regulations
- Consistently perform high quality work in a safe manner without supervision
- Follow Lean manufacturing utilizing tools such as Kaizens, 5S, RIE's and other work area standards
Requirement
- Experience with Process manufacturing.
- Background expertise in ERP Finance & Supply Chain including system configuration.
- Strong analytical skills with the ability to translate business requirements into technical specifications (documentation) with an emphasis toward highly available and scalable global solutions.
- Have a broad understanding of technical solution components, such as Windows operating systems, networks, application server, data base server, remote access tools, and file delivery solutions within Information technology.
- Understand fundamentals of project management and execution.
- Language – Comfortable in English & Local Language.
- Previous experience with ERP implementation (Dynamics365 or Ax2012)
- Previous experience with Azure DevOps and similar tools.
- D365 F&SC certification.
- Understand data integrations in the context of an ERP.
- Familiar with third party services for the Finance & Supply Chain industry, such as warehouse automation or transportation service.
- Exposure to Lean Manufacturing processes.
- Working knowledge of data analytical tools and SQL experience is a plus.
- General knowledge of accounting principles and experience in a manufacturing environment is beneficial.