Medmap Pte Ltd is seeking a highly organized and technically proficient
MedTech Support Engineer
to be the critical link between our regulatory, marketing, and commercial teams.
This role focuses on two key areas: ensuring our medical devices and healthcare technologies comply with local and international
regulatory standards
(product registration and compliance) and providing
technical expertise
to support our marketing and sales initiatives. The ideal candidate will bridge technical understanding with business objectives, helping us bring innovative medical technology to market efficiently.Key Responsibilities
You will be responsible for a diverse set of tasks across regulatory compliance and commercial support, including:1. Product Registration & Regulatory Compliance
- Prepare and compile
comprehensive technical documentation and regulatory submissions for product registration and certification with local health authorities (e.g., BPMO, HSA, TGA, etc.). - Coordinate
with global regulatory teams, manufacturers, and third-party consultants to support new product approvals and renewals. - Maintain
expert, up-to-date knowledge of global medical device regulations and standards (e.g., ISO 13485, MDR, IVDR). Support
post-market surveillance, vigilance reporting, and product recall procedures as required.Technical Marketing & Commercial Support
Act as the technical expert
for the marketing team, providing accurate input for product brochures, presentations, and promotional materials.- Develop and deliver
product demonstrations, technical seminars, and workshops for customers, distributors, and internal sales teams. - Provide technical training and product knowledge support
to sales representatives and channel partners. - Participate
in trade shows, exhibitions, and conferences to effectively support product promotion and technical inquiries. Liaise
with R&D and Quality teams to communicate valuable field feedback, supporting continuous product improvement.Cross-Functional Collaboration & Quality
Liaise
between regulatory, marketing, sales, and engineering teams to ensure a seamless product launch and lifecycle management process.- Support
quality management initiatives, audits, and corrective/preventive action processes. - Collaborate
with suppliers and manufacturing partners to resolve product quality or compliance issues.
QualificationsEducation & Experience
- Bachelor's degree in
Biomedical Engineering, Medical Technology, Electrical Engineering
, or a closely related technical field. - Minimum of
1-2 years of experience
in medical device support, regulatory affairs, or technical marketing. - Proven experience with medical device registration and compliance documentation is highly preferred.
Skills & Competencies
- Strong understanding
of medical device regulatory frameworks (e.g., FDA, CE, ISO - Excellent
technical writing, documentation, and presentation skills
. - Proficiency in Microsoft Office and experience with document control systems.
- Strong interpersonal and communication skills to work effectively with
cross-functional teams
. - Analytical and problem-solving mindset
with meticulous attention to detail. - Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Language Skills:
Proficiency in
English
is required; ability in
Chinese
is highly preferred to liaise with regional partners.
Key Attributes
- Detail-oriented
and highly
process-driven
. - Customer-focused
with a strong service mindset. - Adaptable, proactive,
and capable of working independently. - A genuine
passion
for healthcare technology and innovation.