Store Location:
SEMARANG
(
Jl. Majapahit No.441, Gemah, Kec. Pedurungan, Kota Semarang, Jawa Tengah 50246)

Job Description

Supervise and coordinate all store activities including inventory, logistics, and staff scheduling.
Ensure compliance with company policies, safety standards, and operational procedures.
Drive sales targets and KPIs through effective team management and strategic planning
Analyze sales data and trends to identify opportunities for growth and improvement.
Implement promotional strategies and seasonal campaigns to boost revenue
Schedule and supervise staff shifts, ensuring adequate coverage and productivity.
Foster a positive and collaborative work environment that motivates the team
Ensure every customer receives personalized and professional service.
Handle customer inquiries, complaints, and feedback with empathy and efficiency.
Promote customer loyalty programs and build long-term relationships with clients
Prepare regular reports on sales, inventory, and staff performance.
Ensure compliance with company policies, safety standards, and local regulation.

Requirements

Minimum 2 years of experience in retail or chain store management. Priority given to candidates with successful new store opening experience.
Strong leadership, communication, and organizational skills.
Familiar with the local market and commercial lease negotiation processes.
Market Analysis: Ability to quickly assess commercial potential and competition risk.
Team Management: Skilled in recruitment, staff motivation, and performance improvement.
Execution Ability: Capable of handling high-pressure tasks and resolving issues like renovation delays or implementation of new HQ policies.
Data Analysis: Skilled in using Excel to analyze sales data.
Fluent in English, both spoken and written.