Job Descriptions:
- Conducting Front Liner's service quality monitoring (physical standard, interaction standard, transaction standard) in Customer Care, Office Buildings, Malsl, Sport Club, JV/BM, Telemarleting.
- Monitoring Front Liners's productivity Index.
- Reporting Front Liner performance based on result of SQ Monitoring Result & Pridctivity Index.
- Developing Service Improvement area.
Job Requirements:
- Minimun Bachelor's Degree in Management or Communication.
- At least 2 years of working experience in customer service/relation fields.
- Computer literate of Ms. Office with intermediate or upper level skills.
- Hard worker and able to work under tight schedule.
- Good initiative and service's idea.
- Good communcation's and analitical skill.
- Willing to be placed in BSD City.