A leading financial institution in Jakarta seeks a Mandarin-fluent Emerging Business Funding Relationship Manager to join their supportive team. Drive funding growth, build SME client connections, and deliver tailored financial solutions. Leverage your interpersonal skills and business acumen to manage portfolios and identify opportunities. Enjoy a collaborative culture focused on development and excellence. Shape the future of business banking in Indonesia in this impactful role.
As an
Emerging Business Funding Relationship Manager (Mandarin Speaker)
, you'll connect with SME clients, identify opportunities, nurture relationships, and offer tailored funding solutions. Promote deposit products and cash management services to help clients achieve financial goals while meeting portfolio targets. Collaborate with internal teams to ensure seamless service delivery, maintain compliance, and stay ahead of market trends to drive growth and build trust-based partnerships for long-term value.
What you'll do:
- Identify and acquire new emerging business clients with a focus on expanding the funding portfolio through strategic outreach and relationship-building initiatives.
- Build and maintain strong, long-term relationships
with existing SME clients by understanding their evolving needs and delivering exceptional service at every touchpoint. - Conduct regular reviews with clients to assess their requirements and provide bespoke financial solutions that align with their business objectives.
- Promote deposit products, cash management services, and other relevant banking offerings to achieve ambitious funding targets within the SME segment.
- Develop effective strategies aimed at increasing CASA (Current Account Savings Account) balances and term deposits from both new and existing clients.
- Stay informed about market trends, industry developments, and competitor activities to proactively identify new business opportunities for growth.
- Collaborate closely with internal teams such as product specialists, credit analysts, and operations staff to design comprehensive funding solutions tailored to client needs.
- Ensure all client onboarding processes are conducted in strict compliance with regulatory requirements and internal policies to uphold operational integrity.
- Monitor account activities diligently to mitigate risks while ensuring adherence to established credit guidelines and operational standards.
- Share valuable insights and feedback with colleagues across departments to continuously improve product offerings and enhance the overall customer experience.
What you bring:
- Bachelor's degree in Finance, Business Administration, Economics or related fields demonstrating a solid academic foundation for understanding complex financial concepts.
- Minimum 3 - 5 years of proven experience in relationship management or sales within the banking or financial services industry, ideally serving SME or emerging business clients.
- Fluency in Mandarin is essential for engaging effectively with a diverse client base and facilitating clear communication across multiple channels.
- Comprehensive knowledge of funding products including deposits, cash management solutions, treasury offerings, and other relevant banking services tailored for SMEs.
- Exceptional communication skills combined with strong negotiation abilities enable you to build rapport quickly while addressing client needs empathetically.
- Demonstrated track record of developing long-term client relationships that result in high levels of satisfaction and retention within competitive markets.
- Analytical mindset allowing you to assess complex client requirements accurately before proposing suitable financial solutions that add genuine value.
- Proactive approach paired with a results-driven attitude ensures consistent achievement of sales targets without compromising on customer care or ethical standards.
- High level of integrity coupled with professionalism when interacting with both clients and colleagues fosters trust throughout all business dealings.
Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.