1. Client Engagement & Requirement Gathering
- Lead client workshops to gather detailed business and functional requirements.
- Analyze client business processes, identify gaps, and recommend best-practice solutions using Business Central capabilities.
- Prepare Business Process Documentation, Functional Requirements Document (FRD), Functional Design Documents (FDD), and solution blueprints.
- Serve as the main point of contact for clients during implementation phases.
2. Solution Design & Configuration
- Configure Microsoft Dynamics 365 Business Central according to client requirements across key modules:
- Finance (GL, AP, AR, Cash Management, Fixed Assets)
- Purchasing & Sales
- Inventory & Warehouse
- Jobs or Manufacturing (as applicable)
- Propose and design vertical solution such as custom module, custom report or integrated to third-party apps / system according to client requirements.
- Define and manage setup parameters such as Posting Groups, Dimensions, Workflows, Number Series, and VAT/GST configurations.
- Support data migration by preparing data templates, validating imports, and reconciling results.
3. Project Delivery & Testing
- Collaborate with project managers, technical consultants, and developers to ensure successful delivery of solutions.
- Conduct system and user acceptance testing (UAT), preparing test cases and managing issue resolutions.
- Support the go-live process, including cutover planning, user assistance, and post-implementation review.
4. User Training & Documentation
- Develop training materials and conduct functional training sessions for client users.
- Document configuration setups, change requests, and solution designs for internal and client reference.
- Ensure smooth knowledge transfer and client self-sufficiency post-implementation.
5. Continuous Improvement & Support
- Provide post-go-live support and assist clients in optimizing their use of Business Central.
- Recommend process enhancements and extensions using Power Platform (Power BI, Power Automate, Power Apps).
- Stay updated with new Business Central releases, localization updates, and Microsoft roadmap features.
Minimum Qualifications: Education & Experience
- Bachelor's degree in Information Systems, Accounting, Business Administration, or related field.
- Minimum 1–2 years of experience (for junior roles) or 3–5 years (for senior roles) in implementing or supporting Microsoft Dynamics 365 Business Central (or Dynamics NAV).
- Proven track record in at least one full-cycle ERP implementation within a consulting or Microsoft Partner environment.
- Fresh Graduated are welcome to apply.
Technical & Functional Skills
- Strong understanding of Business Central modules (Finance, Purchasing, Sales, Inventory, Warehouse, Jobs/Projects).
- Strong understanding in Accounting knowledge and Financial Report (Trial Balance, Balance Sheet, Profit & Loss, Cashflow, etc.).
- Experience in configuring core setups — Posting Groups, Dimensions, Currencies, and VAT.
- Familiarity with Business Central extensions and integrations (AL extensions, APIs, or third-party apps such as WMS, POS, etc.).
- Experience with Power BI, Jet Reports, or other Microsoft reporting tools is an advantage.
- Understanding of project delivery methodologies (Agile, Waterfall, or Microsoft Sure Step).
- Prior experience with a specific ERP system such as SAP, Oracle, Odoo, Microsoft Dynamics, NetSuite, etc., is preferred.
Soft Skills
- Strong presentation and client communication skills.
- Excellent analytical and problem-solving ability.
- Ability to translate business needs into clear functional solutions.
- Self-driven, detail-oriented, and capable of managing multiple client engagements.
- Team player who collaborates effectively with technical and project management teams.
- Ability to thrive in a fast-paced, project-driven work environment.
ALTITUDE.ID adalah perusahaan dengan salah satu tim terbaik di Indonesia yang telah berpengalaman lebih dari 15 tahun dan sudah membantu banyak bisnis di Indonesia, perusahaan kecil maupun perusahaan besar, untuk membangun sistem ERP yang tepat dan sesuai dengan kebutuhan mereka. Berbekal pengalaman yang ada, tim ALTITUDE.ID dapat memberikan analisa yang cepat, akurat dan tepat untuk setiap proses bisnis di setiap perusahaan.