Responsibilities
- Develop and implement training programs for retail staff and event representatives.
- Conduct training sessions on product knowledge, sales techniques, and customer service skills.
- Evaluate the effectiveness of training programs through assessments and feedback.
- Create engaging training materials, including manuals, videos, and presentations.
- Collaborate with management to identify training needs and opportunities for development.
- Support the setup and execution of events, providing on-site training as needed.
- Monitor and track employee progress and performance post-training, providing ongoing support.
- Proven experience as a trainer in a retail or event setting.
- Strong communication and presentation skills.
- Ability to develop engaging training content and materials.
- Knowledge of retail operations and event management processes.
- Experience with various training methodologies and platforms.
- Strong organizational and multitasking abilities.
- A passion for teaching and mentoring others, with a focus on employee development.