Store Manager
Posted today
Job DescriptionWe’re currently assisting our client, A Multinational Online Transportation Company, to find talents to be part of their Customer Service in Jakarta area.
Responsibilities- Guide consumers and partners in using our products
- Manage service enquiries and disputes arising from consumers and partners
- Provide excellent customer service to our consumer and partner base
- Maintain good relationships and community building efforts with consumers and partners
- Support projects from all verticals including registration, acquisition, sales transactions, and conduct training
- Educate consumers and partners on our products, promotional campaigns, and troubleshoot when they have difficulties
- Resolve consumers and partner problems quickly and effectively with empathy and care
- Perform administrative tasks involving a partner’s account (credit top-up, changes in partner information, etc.)
- Minimum D3/S1 any major with GPA 2.75
- Clear articulation and good communication in Bahasa Indonesia
- Experience in customer service or sales area
- Typing skill with WPM 50 and accuracy 90%
- Sense of empathy
- Vaccinated with minimum 2 doses
- Energetic and agile
- Fresh graduate up to 2 years experience (entry level)
- Adaptive to dynamic changes
- Preferred: Able to speak English with minimum passive communication
- Basic Salary
- BPJS
Contract – 6 months
Location & DurationJakarta area – 6 months contract
Please submit your CV in English.
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