Primary Job Role :
- Actively communicate with customers and perform administrative functions
Main Task:
- Serve customers quickly and friendly
- Identify and assess customers' needs to achieve satisfaction
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Maintain a positive, empathetic and professional attitude towards customers at all times.
- Follow communication procedures, guidelines and policies
- Doing end to end administration process
Job Qualifications :
- Minimum SMA, D3/S1 is preferred
- Minimum 2 years of workinng experience at equivalent
- Customer Centricity
- Strong customer handling skills
- Ability to multi-task, prioritize, and manage time effectively
- Energetic & Communicative
- Passionate
Policy:
- 6 working days a week
- Willing to work under shift schedule
- Placement as needed (Current need: CIKARANG, JAKARTA TIMUR, JAKARTA UTARA & TANGERANG)
- Additional Public Holiday
Benefit:
- Monthly Incentive
- Permanent employee
- THR as per company policy
- Health & Benefit
BPJS Kesehatan & Ketenagakerjaan
External Insurance for Inpatient & Outpatient - Employee trip (Domestic/International)