Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field
- 1-3 years of experience in IT infrastructure or a similar role
- Strong knowledge of networking (LAN, WAN, VPN, firewall, routing, switching)
- Familiarity with server administration, virtualization, and cloud technologies (AWS, Azure, GCP)
- Understanding of IT security, backup strategies, and disaster recovery concepts
- Familiarity with monitoring tools
- Strong problem-solving, analytical, and communication skills
- Ability to work effectively both independently and in a team environment
Responsibilities
- Manage and maintain IT infrastructure, including servers (Windows/Linux), virtualization platforms (VMware, Hyper-V), and cloud environments (AWS, Azure, GCP)
- Monitor and troubleshoot networking components (LAN, WAN, VPN, firewall, routing, switching)
- Ensure system availability, performance, and security by implementing backup and disaster recovery procedures
- Provide helpdesk support and resolve technical issues in a timely manner
- Collaborate with cross-functional teams to analyze problems, implement solutions, and support business operations
- Maintain documentation of systems, processes, and troubleshooting guides