Responsibilities

Analyze user behavior and product, deeply understand the product's features and functionality, provide solutions for problematic products, and conduct training on those products
Responsible to align with internal stakeholders and implement related to guideline documents in Indonesian, English & Mandarin.
Prepare comprehensive training reports, including planning, progress updates, completed tasks, and results.
Assess training needs based on the company's strategy and conduct surveys.
Build and improve the division's training, training systems, and related processes.

Requirements

Bachelor's or Master's degree, preferably in Mandarin-related fields.
Open to all experience levels, preference for candidates who studied in China or have trainer experience.
Possess flexible thinking with strong communication, presentation, and time management skills.
Interest in financial and e-commerce industries.
Proficient in English and Mandarin (spoken and written), Minimum HSK 5 or higher is a plus.