Qualificationn :
Integrity
Age between 25-35 years
Having experience minimum of 3 years in industry ( preferably in chemical industry/ trading)
Required language: Mandarin (will be advantage) English is MUST
Required skills: Excellent verbal and written communications, problem solver, good leadership
Required Microsoft skill: Excel, Power Point, Word
Candidate must possess at least Bachelor's degree from related majors
Communicative and able to work as a team, able to work under pressure.
Fast learner and proactive
Analytical thinking & understand main details that is required to solve duties and certain problems
Key Responsibilities:
- Customer Support:
Addressing customer inquiries, resolving issues, and ensuring satisfaction throughout the sales process.
- Sales Process Assistance:
Helping with order processing, tracking shipments, and maintaining accurate records.
- Administrative Tasks:
Managing sales data, preparing reports, and assisting with sales team communications.
- Sales Material Preparation:
Creating presentations, proposals, and other documents to support the sales team.
- Relationship Building:
Maintaining positive relationships with clients and internal stakeholders.
- Database Management:
Updating and maintaining customer and sales records in CRM systems.
- Order Management:
Processing and tracking orders, coordinating shipments, and handling returns.
- Communication:
Facilitating communication between the sales team, clients, and other departments.
· Sales :
Can help provide additional sales through new customer inquiries or tenders
Skills and Qualifications:
- Communication and Interpersonal Skills: Essential for interacting with customers and colleagues.
- Organization and Time Management: Needed for handling multiple tasks and deadlines.
- Problem-Solving: Required to address customer issues and resolve sales-related challenges.
- Attention to Detail: Important for maintaining accurate records and ensuring smooth order processing.
- Technical Proficiency: Familiarity with CRM systems, Microsoft Office Suite, and chemical
- Sales Process Knowledge: Understanding the sales cycle and how sales support contributes to it.
- Customer Service Orientation: A commitment to providing excellent service and building customer loyalty.