Responsibilities
- Responsible for acquiring new customers and maintaining relationships with existing ones.
- Prepare pricing offers tailored to customer needs and market conditions.
- Identify potential business opportunities and provide optimal logistics solutions.
- Conduct detailed analysis related to shipment regulations, including goods classification, costs, and compliance.
- Plan technical and operational handling flows before handing over tasks to the operations team.
- Estimate and monitor shipment costs to ensure efficiency and profitability.
- Oversee all shipment processes from start to finish.
- Ensure smooth operations that meet timelines and service quality standards.
- Serve as the liaison between shippers (customers) and internal departments, such as operations, finance, and other related divisions.
- Identify and select high-quality vendors to support logistics operations.
- Collaborate with government agencies, customs offices, port authorities, and other regulatory bodies.
- Minimum 3 years of experience as a Sales Freight professional in a Freight Forwarding company.
- Excellent communication and interpersonal skills to build relationships with clients and internal teams.
- Strong negotiation and persuasive skills to acquire new business opportunities.
- Ability to collaborate effectively with cross-functional departments (operations, finance, and management).
- Quick learner with the ability to adapt to company systems, workflows, and logistics challenges.
- Demonstrates flexibility to work independently with minimal supervision and effectively as part of a team.
- English fluency, both verbal and written, is an added advantage for serving international clients.