Job Description:
- Ensure all invoices have been received and can be processed by customers.
- Notify customers regarding billing amounts (Account Statement) and ensure payment is made according to the agreed schedule.
- Follow up and monitor incoming payments to meet company's collection targets.
- Handle debt collection processes and payment negotiations with customers in accordance with the company's payment terms.
- Allocate customer payments in the system to the corresponding invoices.
- Prepare reminder letters for overdue accounts and follow up accordingly.
- Build and maintain good relationships with existing clients as well as clients in tender or project discussion stages.
- Review and understand cooperation contracts with customers to ensure payment terms, obligations, and compliance are aligned.
- Collaborate with the Sales & Marketing team and other related departments to ensure smooth billing and collection processes.
- Provide regular AR reports to management and identify potential risks or delays in payments.
- Lead and guide the AR team to perform according to company standards and procedures.
Qualifications:
- Minimum Bachelor's Degree in Accounting, Finance, Management, or Communication.
- Minimum 5 years of working experience in a manufacturing or EPC company, with at least 2 years in a supervisory role.
- Proven experience in Accounts Receivable management and client relationship handling.
- Preferably from a Sales or Marketing background, or has experience collaborating with commercial and client-facing teams.
- Ability to read, review, and interpret cooperation contracts with customers.
- Strong communication, negotiation, and interpersonal skills.
- Excellent analytical ability, detail-oriented, and proactive.
- Proficient in Microsoft Office, Accurate, and ERP systems.
- Able to work under pressure and meet tight deadlines.
- Willing to be placed in Cikarang.