Job Responsibilities:
- Track and manage customer orders to ensure timely processing and delivery.
- Handle and process sales-related paperwork, including invoices, purchase orders, and contracts.
- Maintain and update the customer database with accurate and up-to-date information.
- Coordinate with internal teams such as Sales, Logistics, and Finance to ensure smooth order fulfillment.
- Assist in preparing sales reports, forecasts, and other administrative tasks as required.
- Respond to customer inquiries and provide support related to order status and documentation.
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- Minimum 1 year of experience in sales administration, sales support, or a related role. Experience in the smartphone/gadget accessories industry is a plus.
- Strong analytical, problem-solving, and innovative thinking abilities.
- Excellent organizational, planning, and time management skills.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
- Detail-oriented and able to multitask in a fast-paced environment.