Join our team as an Export Support - Document Handling & Field Officer in the Manufacturing Industry
This role will be more similar to a messenger or export sprinter, responsible for delivering documents, this role requires you to be frequently mobile on the road, primarily using a motorcycle.
About Us
PT AQS Group Indonesia is a foreign owned charcoal factory launched upon the 20+ years of extensive and reputable experience of its founding partners. We regard our charcoal briquette product as a work of art crafted by the combination of the natural riches of Indonesia and the collective minds of industry and market pioneers determined to surpass all competition local and abroad.
Key Responsibilities:
Prepare and verify export documents (invoice, packing list, COO, BL, etc.) in alignment with shipping and country requirements to ensure accuracy and compliance.
Liaise with Operations via PPIC to collect and confirm shipment details including volume, weight, and packaging specs.
Track shipment timelines and ensure all required documentation and communication are completed prior to vessel cut-off dates.
Collecting, submitting, and retrieving export documents required to be delivered to the relevant service providers — such as shipping company offices, KADIN, and Embassies — either directly or through a third party when necessary.
Conducting regular on-site visits to container depots or shipping lines to inspect and select containers to be used.
Conduct basic checks for compliance (HS codes, country-specific documentation), escalating issues to Export Coordinator as needed.
Monitor and record container status (stuffing, gate-in, ETD, ETA) and flag delays proactively.
Maintain export logbooks and shipment fulfillment report (shipment date, documents sent, customer details, etc.).
File and organize digital and physical documentation by shipment for audit readiness and traceability.
Gather data and assist Export Coordinator in preparing shipment performance reports (accuracy, timeliness, volume trends).
Identify and correct basic discrepancies (e.g., item names, quantities, typographical errors) before final submission.
Attend relevant export, compliance, or trade regulation training; suggest small process improvements.
Support issuance of proof of shipment, reminders for payment collection, and customer document confirmation follow-up.
Requirements:
Minimum D3 or Bachelor's degree (S1) in International Business, Logistics, Business Management, Supply Chain, or related fields.
1–2 years of work experience, preferably in export-related roles.
Proficient in Microsoft Office (Excel, Word).
Strong attention to detail, communication, coordination, time management, and problem-solving skills.
Proficient in Bahasa Indonesia (written & spoken); English proficiency (intermediate–advanced) for export communication and documentation.
Relevant certifications in Export-Import, Customs, or International Trade are a plus.
Possessing a valid Class C driver's license (SIM C) and a personal motorcycle for mobility.
Willing to be based in Semarang and available for overtime or tight shipping deadlines, including during holidays.