Job Description
- Develop monthly schedules, contract-period work plans, and lead routine monthly meetings with outsourcing vendors.
- Handle public service area needs and ensure vendor performance aligns with PT Datacenter Indonesia Sukses Makmur standards.
- Prepare procurement plans for consumable materials (catering, stationery, meeting supplies, and other supporting needs).
- Facilitate and manage customer complaints, providing excellent service as part of the BM support team (Admin of DC-Indo Account Portal).
- Create a comfortable working environment for employees and customers through continuous improvement of office facilities.
- Monitor outsourcing team performance through monthly random patrols and work-implementation checklists.
- Support employee needs (business travel, transportation, charity contributions, and company events), including required reporting.
- Prepare and submit reports to the supervisor every two weeks.
- Diploma/Bachelor's degree in any major (preferably Management or Business Administration).
- Minimum of 2 years of experience in Building Management or General Affairs.
- Strong reporting capability with structured, representative documentation.
- Good command of English, both spoken and written.
- High motivation, strong teamwork ability, and comfortable working under tight deadlines.
- Strategic mindset with strong communication and service orientation.
- Skilled in customer relationship management, including handling vendors, partners, and customers.
- Solid management, negotiation, and general coordination skills.
- Previously attended basic leadership training or workshops.