Qualifications:
- Minimum
Bachelor's Degree (S1)
in Computer Engineering, Information Management, Information Systems, Computer Systems, or related IT fields. - Knowledge of at least one programming language is a plus.
- Solid understanding of
database concepts
; hands-on experience is preferred. - Experience in IT operations or application development teams.
a. Middle level: Minimum
3 years of experience
b. Senior level: Minimum
5 years of experience
- Familiar with
Windows and Linux operating systems
. - Knowledge of
data backup, system security, and disaster recovery procedures
. - Experience configuring and managing
applications and operating systems
. - Able to
prepare reports and provide recommendations
for team improvements. - Experienced in creating
SOPs and documentation
for operational continuity. - Able to plan and perform
preventive maintenance
proactively. - Familiar with
Jira
for task tracking and coordination.
Responsibilities:
- Coordinate, analyze, and perform
health checks
on existing databases, providing improvement recommendations based on incident data. - Conduct
operational improvements
for application and database management processes. - Support
Disaster Recovery Plan (DRP) testing - Support
internal and external audit data requirements
. - Support
promote, change, and enhancement activities
within the Change Management unit. - Support
application testing
in production environments for changes or enhancements. - Provide
efficient and optimal solutions
for database management. - Diagnose and resolve
application-related issues
effectively. - Perform
corrective maintenance
including root cause analysis, troubleshooting, and escalation to vendors if needed (onsite or remote). - Provide
trend and incident reports
, along with recommendations for improvement and daily operational reports.