Location: Jakarta
Job Responsibility:
- Create, design, and deliver training curriculum, materials, and strategy according to brand activity calendar and guidelines
- Conduct classroom and hands-on makeup trainings to ensure Beauty Advisors can execute brand looks and services with professional standards
- Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution
- Responsible to compile training activity reports, analyse the achievement of training delivery versus training plan, and provide development program based on the report being made
- Ensure all training and/or assesment delivery methods are engaging for a diverse range of learning styles and reflect contemporary adult learning approaches including digital and social media
- Assist each training participant to reach his/her maximum potentials especially the ones that leads to sales performance through individual encouragement and high quality
- Perform other duties as requested, in a timely, professional, empathetic, accurate manner and in accordance with company policies and procedures
Qualifications:
- Diploma or Bachelor's Degree from any major; background in Psychology, Education, Communication, or Hospitality is preferable
- At least 3–5 years of working experience as Trainer in beauty field/ cosmetic brands
- Strong knowledge of makeup techniques and artistry and skincare fundamentals
- Proven experience teaching makeup techniques in class and hands-on demo, including doing makeup on different skin tones typical of Indonesian consumers
- Solid understanding of retail sales fundamentals and KPIs (conversion, SPH, AUS, IPT, basic productivity) and experience delivering trainings on selling skills, customer service, and consultation skills for Beauty Advisors
- Familiarity with traditional and modern training methods (mentoring, coaching, e-learning, on-the-job/in classroom/ online training, workshops & simulations, digital tools)
- Natural Influencer; one that always challenges the norm to drive through creative solutions and has the commerciality to ensure we are maximizing our business portfolio at all times
- Dynamic, creative, and commercially minded; able to connect training content with business results and field reality
- Passionate and curious about skin care, makeup, beauty trends, and lifestyle updates
- Fluent in English both verbal and written
- Excellent in computer literate (Ms. Office Programs, especially Power Point)