E-Commerce Specialist
The E-Commerce Specialist will be responsible for managing and optimizing PT Sahabat Jadi Jaya's (Sahabat Coconut Oil) online presence across marketplace channels. This role focuses on driving online sales growth, improving digital customer experience, and ensuring that all online channels reflect the brand's standards. The E-Commerce Specialist will work closely with the marketing and operations teams to execute campaigns, manage product listings, and track performance.
Responsibilities
- Manage and update product listings, pricing, and promotions across online marketplaces and the company website.
- Plan and execute digital campaigns to drive online sales and brand awareness.
- Monitor and analyze e-commerce performance metrics, customer behavior, and trends to optimize results.
- Coordinate with operations for smooth order fulfillment and timely delivery.
- Collaborate with the marketing team to ensure consistent brand messaging and visuals across all platforms.
Qualifications
- Minimum 3 years' experience
in e-commerce management (FMCG, retail, or B2B preferred). - Strong understanding of online marketplaces (Shopee, Tokopedia, etc.) and/or B2B platforms.
- Familiarity with digital marketing tools and analytics.
- Detail-oriented with excellent organizational skills.
- Passionate about building and growing online sales channels.