About the role
We are hiring an experienced IT Governance & Quality Analyst to support our client in the banking industry.
This position plays a key role in maintaining IT process governance, ensuring quality assurance, and supporting compliance with banking and regulatory standards. The ideal candidate is detail-oriented, analytical, and comfortable working with cross-functional teams in a structured IT environment.
- Monitor and update task statuses using tools such as JIRA, SharePoint, or Excel Dashboard.
- Prepare weekly and monthly reports on project progress, overdue items, and KPI performance.
- Support the documentation and validation of release processes (IRSO, DDCL, PAT, BRD, etc.).
- Coordinate with application, production, and compliance teams to ensure release readiness.
- Review and maintain IT SOPs, checklists, and quality standards.
- Verify SDLC processes and ensure proper implementation of quality controls.
- Prepare and maintain documents for internal and external audits.
- Develop and monitor action plans based on audit findings.
- Build and manage interactive dashboards (Excel / Power BI) for tracking tasks and KPIs.
- Prepare presentations for management and regulators (Bank Indonesia, OJK).
- Document meeting results and follow-up actions clearly and accurately.
- Bachelor's degree (S1) in Information Systems, Computer Science, or a related field.
- Minimum 5 years of experience in IT Quality, Release Management, Project Coordination, or System Analysis.
- Proficient in JIRA, Confluence, SharePoint, Excel (Pivot & Dashboard), and Power BI.
- Solid understanding of SDLC, IT Governance, and ISO/IEC 27001 standards.
- Excellent communication and collaboration skills.
- Highly organized, detail-oriented, and able to manage multiple priorities.
- Good command of English (both written and spoken).What we offer
About us
PT Sinergi Daya Mitra' is a leading provider of IT solutions and services in Jakarta. We pride ourselves on our innovative approach, commitment to quality, and dedicated team of professionals. As a growing organisation, we offer exciting opportunities for individuals who are passionate about technology and driven to make a difference.
Apply now and join our team