Sales Retail

Customer Service

We are assisting a multinational online transportation company to find talents to be part of their Customer Service in Jakarta area.

Responsibilities

• Guide consumers and partners in using our products.
• Manage service enquiries and disputes arising from our consumers and partners.
• Provide excellent customer service to our consumer and partner base.
• Maintain good relationships and community building efforts with our consumers and partners.
• Support projects from all verticals including registration, acquisition, sales transaction, and conduct training.
• Educate consumers and partners on Grab products, promotional campaigns, and troubleshoot when they have difficulties.
• Resolve consumers and partners problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc).

Requirements

• Minimum D3/S1 any major with GPA 2.75.
• Clear articulation and good communication in Bahasa.
• Experience in customer service area.
• Experience in sales area.
• Typing with WPM 50 & accuracy 90%.
• Sense of empathy.
• Vaccinated minimum 2 doses.
• Energetic and agile.
• Minimum fresh graduate and maximum 2 years in the same position (entry level).

Benefits

Basic Salary, BPJS.

Professional Sales Representative

PT Anugerah Pharmindo Lestari (APL) is a Zuellig Pharma company and a leading healthcare solution provider in Indonesia. The company offers world‑class distribution, commercialization, and clinical trial support to healthcare professionals.

Purpose of the Role

The Professional Sales Representative (PSR) promotes and sells pharmaceutical products to healthcare professionals within the assigned territory, builds strong relationships, conducts product presentations, and provides accurate information on product features and usage.

Expectations of the Role

• Promote and sell pharmaceutical products to healthcare professionals in the assigned territory.
• Build and maintain strong relationships with healthcare professionals.
• Conduct product presentations and provide accurate information on product features and usage.
• Identify new business opportunities and collaborate with the marketing team.
• Ensure compliance with industry regulations and ethical standards.

Attributes Required

• Bachelor's degree in any field.
• Experience in pharmaceutical sales or as a Medical Representative at a Pharmaceutical Company and PMA.
• Driving license C (SIM C).
• At least 1 year of working experience in the related field.
• Marketing, presentation, sales, product knowledge.
• Preferably staff (non‑management & non‑supervisor) specialized in sales – corporate or equivalent.
• Proficient in MS Office and CRM software.
• Strong knowledge of pharmaceutical products, treatment protocols, and regulatory guidelines.
• Open placement will be available in Banjarmasin.

Advantages to Have

• Proficient in English.
• Inclusive environment that fosters learning and growth.
• Diversity, equity, and inclusion commitment.
• Opportunity to gain knowledge in a dynamic healthcare industry across the region.
• Flexibility to balance work and personal life while advancing your career.
• Total Rewards program supports overall well‑being.

Job Type: Contract
Contract length: 6 months

Language: Indonesian

#J-18808-Ljbffr