It's never been a more exciting time to join Vistra.
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that
We have an exciting opportunity for you to join our team as Assistant Manager, Payroll Services (6-Month Maternity Cover). Reporting to the Manager, Payroll Services. This position is based in Indonesia allowing you to make a significant impact to our Service and Delivery team and its' growth.
Key responsibilities:
- Support Team Leaders in overseeing day-to-day payroll operations and processing activities, ensuring accuracy, compliance, and efficiency.
- Act as a key escalation point to manage and promptly resolve complex operational issues and client challenges
- Assist in client management and relationship coordination, ensuring a high level of service delivery and satisfaction, especially for critical or high-priority clients
- Support team performance management, including tracking progress and performance metrics
- Prepare and maintain regular operational and client reports as required by management
- Process and support new client implementations and onboarding activities, ensuring a seamless transition
- Offer guidance and support to payroll Associates and Specialists, reinforcing processes and best practices
Key requirements
- Disciplined, committed, and serious about responsibilities.
- Positive attitude, well-mannered, and resilient under pressure.
- Not easily influenced by external distractions; demonstrates maturity.
- Strong communication skills, both written and verbal.
- Good command of English (spoken and written).
- Proficient in Microsoft Excel; able to manage and analyze payroll data effectively.
- Technologically literate and able to quickly adapt to software/tools.
- Strong attention to detail and time management.
- Reliable, accurate, able to work independently, and get things done